Roast Lab Coffee Roasters is a company that roasts and sells coffee.
This notice is to help our customers understand how and why Roast Lab Coffee Roasters collect personal information relevant to them. It also explains what Roast Lab Coffee Roasters does with that information and explains the decisions, which customers can make, about their own information.
What Type Of Information Do We Collect?
The information that we collect about you will only be used lawfully (in accordance with the Data Protection Act 1998 and the General Data Protection Regulation 2018) All data is retained within the United Kingdom, or transferred only to ‘third countries’ where ‘adequacy of protection’ or specific certification as defined by The GDPR has been confirmed.
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
How Do We Collect Information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Why Do We Collect Such Personal Information?
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
How We Store, Use, Share and Disclose Your Personal Information?
Our company is hosted on the Shopify.com platform. Shopify.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Shopify.com’s data storage, databases and the general Shopify.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Shopify.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How Long Will We Store Your Data?
Roast Lab Coffee Roasters only retains information for as long as it needs to in the fulfilment of its role and objectives for which it was collected.
How Do We Communicate With You?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
Session (Transient) cookies:
These cookies are erased when you close your browser, and do not collect information from your computer. They typically store information in the form of a session identification that does not personally identify the user.
Persistent (Permanent or Stored) cookies:These cookies are stored on your hard drive until they expire (i.e. the are based on a set expiration date) or until you delete them. These cookies are used to collect identifying information about the user, such as Web surfing behaviour or user preferences for a specific site.
Third Party Websites
This Website may link to other websites that are not maintained by or related to Roast Lab Coffee Roasters. We are not responsible for the privacy policies or practices of any third parties or third-party websites, including any linked or linking websites. To the extent that you disclose personally identifiable information to any such third parties, different rules may apply to their use and disclosure of personal information that you disclose to them. We encourage you to review the privacy policies of such websites before disclosing your personal information to them.
How Can Site Visitors Withdraw Their Consent?
If you don’t want us to process your data anymore, please contact us at ‘email@example.com’ or send us mail to: 93 Langtons Meadow, Farnham Common, Buckinghamshire, SL2 3NS, United Kingdom.
Questions and Contact Information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at ‘firstname.lastname@example.org’ or send us mail to: 93 Langtons Meadow, Farnham Common, Buckinghamshire, SL2 3NS, United Kingdom.