Shipping Policy

Delivery Zones

We only ship our products to the United Kingdom (includes Highlands & Islands).

Delivery Rates

Please note that our shipping is calculated based on physical weight or volumetric weight of the outer carton the product is shipped in, whichever is greater. This is due to how shipping is calculated by the providers we use.

Express Delivery (1-2 Business Days)

under 0.25 kg = £1.97

0.25 kg - 1 kg   = £3.55

1 kg - 2 kg        = £5.50

2kg - 5kg          = £15.85

5kg - 10kg        = £21.90

Standard Delivery (3-5 Business Days)

under 0.25 kg = £1.72

0.25 kg - 2 kg  = £3.00

2 kg - 10 kg     = £6.49

over 10 kg       = £8.99

We reserve the right to adjust our shipping rates at any time without prior notice. By purchasing goods from our website you are agreeing to the terms and conditions of the website and the shipping rates shown at checkout.

Please contact us at 'info@roastlab.coffee' or call us on 07548 895 358 if you have any questions on shipping zones or rates.

Products purchased at 'roastlab.coffee' is not for resale unless expressly agreed in writing by Roast Lab Coffee Roasters.

Returns Policy

Whilst we want you to be happy with your order, as coffee is a consumable good, we will only replace or refund coffee if it is faulty or damaged in any way. This is subject to assessment.

Please contact us at 'info@roastlab.coffee' or call us on 07967465798 in this instance. Returns must be made within 14 days of purchase at your own cost.